How do I place an order?

Choose the product you want, add it to cart, and complete checkout through Shopify checkout.

Which currency do you use?

MIREVOINA uses USD.

Where do you ship?

We ship to the United States, Canada, and enabled international destinations available at checkout.

How much is shipping?

Orders below $45 ship with Fast shipping for $5.99. Orders of $45 or more qualify for free shipping.

When is shipping free?

Free shipping applies when your order subtotal reaches $45 or more before applicable taxes or other checkout adjustments.

How can I track my order?

When tracking is available, tracking information will be sent by email after the order ships.

Can I change my order?

Email support as soon as possible. We will review your request, but changes cannot be guaranteed once an order is processing.

Can I cancel my order?

Email support quickly after placing the order. If the order has already entered processing or shipping, cancellation may not be available.

What if my item arrives damaged?

Email service@mivoira.com with your order number and clear photos of the item and packaging so we can review the issue.

How do I request a return?

Contact service@mivoira.com within 30 days of delivery. Return instructions are provided only after approval.

When will I receive my refund?

Approved refunds are issued to the original payment method after the returned item or eligible issue has been reviewed. Bank processing time may vary.

How do I contact support?

Email service@mivoira.com.